Challenging Patient Conversations
Communication challenges in healthcare have the potential to initiate or escalate patient dissatisfaction, and in some cases, may be the root cause of a medical professional liability claim. This interactive course will highlight universal conversation tips and examples to improve communication with patients.
· Patient responsibilities and expectations related to implants
· Treatment of minors
· Patient selection for treatment and anesthesia
· Dispute resolution through refunds
Available for 1 CE!Plus earn a 10% premium creditfor one policy period (1 year) upon completion! There are no prerequisites.
